What is ‘compliance’ and what is ‘compliance culture’ ?

 

Having grappled with and sought to evangelise the ‘meaning of compliance’ as a practitioner for over 25 years, I still struggle with how we seek to convey the purpose and essence of a word which has come to have even greater significance on our working lives, but yet singularly fails to explain or inspire, so here’s my latest attempt..’

WHAT IS COMPLIANCE?

‘Compliance is more than mere observance of the letter and spirit of legal and regulatory requirements, instead embracing a state of mind, stemming from an INDIVIDUAL commitment to do the right thing and act with integrity, every day, everywhere.’

WHAT IS COMPLIANCE CULTURE?

‘A culture of compliance is epitomized by the thoughtful custodianship of an organisation’s reputation, that is nurtured, protected and sustained through a COLLECTIVE commitment to live its values, every day, everywhere.’

PGC November 2015